The full explanation
It targets low-income households with a high energy burden or with members who are elderly, disabled or young children. You apply through your local LIHEAP office, and the program does not charge a fee for help.
An example
In winter, Sonia's family gets a notice that their gas will be shut off. Sonia calls the local LIHEAP office to ask for help with the bill before the shutoff date.
You will see it in…
- Shutoff notices from your electric or gas company
- The CFPB's pages on help paying rent and bills
- Messages offering a “LIHEAP grant” for a fee, which are scams