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DictionaryAssistance programs

Lifeline: what it means

Lifeline is a federal program that lowers the monthly cost of your phone service, internet service or both together. You may qualify if you or someone in your household takes part in programs such as Medicaid, SNAP (food stamps), SSI, public housing or Section 8 housing vouchers, or if your income is below a limit based on your household size.

In Spanish it is

Lifeline

Also written as: Lifeline program · Lifeline benefit

The full explanation

Only one discount is allowed per household. USAC runs the program, and the phone or internet company signs you up. The application asks for part of your Social Security number or a Tribal ID number. Each year, your eligibility is checked again.

An example

Gloria's family gets SNAP. Gloria calls a phone company that takes part in Lifeline, shows the benefit letter as proof and gets a discount on her monthly bill.

You will see it in…

  • The Lifeline application or your phone or internet company's form
  • Notices asking you to confirm each year that you still qualify
  • Your monthly phone or internet bill, with the discount

Words that go with it

You will rarely see this word alone. These are the ones that show up with it on the same papers.

An older woman smiles in front of her apartment building.

Still confused by a paper?

A HUD-approved housing counselor can walk you through it. Agencies usually charge little or nothing, many work in Spanish, and they do not sell you anything.

Official sources

We sum up what these official sources say, in plain words. We add no rules they do not state; when a rule changes, the definition and its date change.

  1. 1. Universal Service Administrative Company (USAC), Lifeline Support · About Lifeline (external site) · in English · Verified on October 17, 2026
  2. 2. Universal Service Administrative Company (USAC), Lifeline Support · How to Qualify (external site) · in English · Verified on October 17, 2026
  3. 3. Universal Service Administrative Company (USAC), Lifeline Support · Frequently Asked Questions (external site) · in English · Verified on October 17, 2026
  4. 4. Legal Information Institute (Cornell Law School) · 47 CFR § 54.401: Lifeline defined (external site) · in English · Verified on October 17, 2026