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Credit reporting agency: what it means

A credit reporting agency, also called a credit bureau or credit reporting company, is a company that gathers information about people and sells credit reports to other businesses. The three nationwide ones are Equifax, Experian and TransUnion.

In Spanish it is

Agencia de informes de crédito

Also written as: credit bureau · consumer reporting agency · credit reporting company

The full explanation

The businesses that buy those reports use them to decide whether to give you credit, a job, a rental home or insurance. There are also specialty agencies, for example for rental history or check writing. The federal Fair Credit Reporting Act (FCRA) gives you the right to request a copy of your report and to dispute information that is wrong.

An example

Before applying for a mortgage, Ricardo requests his free report from each of the three nationwide agencies. One of them lists an address that is not his, and he disputes it with that agency.

You will see it in…

  • AnnualCreditReport.com, where you request your free reports
  • Letters from the bureaus when you dispute an item
  • Adverse action notices, which name the agency whose report was used

Words that go with it

You will rarely see this word alone. These are the ones that show up with it on the same papers.

A pregnant woman reads paperwork on the sofa while the grandmother plays with the girl on the floor.

Still confused by a paper?

A HUD-approved housing counselor can walk you through it. Agencies usually charge little or nothing, many work in Spanish, and they do not sell you anything.

Official sources

We sum up what these official sources say, in plain words. We add no rules they do not state; when a rule changes, the definition and its date change.

  1. 1. CFPB · Credit reports and scores key terms: credit reporting company; Fair Credit Reporting Act (external site) · in English · Verified on October 17, 2026
  2. 2. U.S. Code (Legal Information Institute) · 15 U.S.C. § 1681a(f): definition of consumer reporting agency (external site) · in English · Verified on October 17, 2026
  3. 3. CFPB · Consumer reporting companies (external site) · in English · Verified on October 17, 2026