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Collection account: what it means

A collection account is a past-due debt that the original creditor (the company that gave you the loan or credit) handed to a debt collector or sold to another company. A debt collector is a person or company that regularly collects debts owed to others, such as a collection agency, a lawyer or a debt buyer.

In Spanish it is

Cuenta en cobranza

Also written as: debt in collections · collections · account in collection

The full explanation

The account can show up on your credit report; once you pay it, it should generally show a zero balance as a paid collection. Most negative information can be reported for up to seven years. If you think you do not owe the debt or the amount is wrong, you can dispute it with the collector and with the credit reporting company.

An example

Julio left the last bill for his cell phone unpaid. Months later, a collection agency writes to him and the debt shows up on his credit report. Before paying, Julio checks that the amount is right; if it is not, he can dispute it.

You will see it in…

  • Your credit report, in the collections section
  • Letters or calls from a collector, who must give you certain information about the debt
  • Your credit report after you pay, as a paid collection with a zero balance

Words that go with it

You will rarely see this word alone. These are the ones that show up with it on the same papers.

An older man and his daughter go over papers with a professional.

Still confused by a paper?

A HUD-approved housing counselor can walk you through it. Agencies usually charge little or nothing, many work in Spanish, and they do not sell you anything.

Official sources

We sum up what these official sources say, in plain words. We add no rules they do not state; when a rule changes, the definition and its date change.

  1. 1. CFPB · What is a debt collector and why are they contacting me? (external site) · in English · Verified on October 17, 2026
  2. 2. CFPB · What is a paid collection? (external site) · in English · Verified on October 17, 2026
  3. 3. CFPB · How long does information stay on my credit report? (external site) · in English · Verified on October 17, 2026