The full explanation
It is usually done in two places: with the credit reporting company and with the company that supplied the information, called a furnisher, such as your bank, your landlord or your credit card company. You explain in writing what is wrong and why, with copies of your documents. The credit reporting company must investigate, generally within thirty days, and delete or correct anything found to be inaccurate, incomplete or unverifiable.
An example
Lucía sees a late payment on her card in her report, but she has the receipt that proves she paid on time. She sends a letter to the credit reporting company with a copy of the receipt and asks them to fix it.
You will see it in…
- The credit reporting companies' websites, under disputes
- The letter with the results of the investigation
- Your credit report, if you ask to add a statement about the dispute
