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FTC Cooling-Off Rule: what it means

The Cooling-Off Rule is a federal FTC rule that gives you the right to cancel certain sales a seller makes to you in person away from its place of business, for example in your home, even if you invited the seller. You can cancel before midnight of the third business day after the purchase.

In Spanish it is

Regla de Enfriamiento (Cooling-Off Rule)

Also written as: Cooling-Off Rule · door-to-door sales rule · three-day cancellation rule

The full explanation

The seller must give you a contract in the same language used in the sales pitch, such as Spanish, with two copies of a cancellation notice, and tell you out loud that you can cancel. It does not cover, among others, sales of real estate or insurance, or purchases below a certain price.

An example

A salesperson visits Olga and sells her a water purifier in her living room. The next day she changes her mind: she signs and dates the cancellation notice that came with the contract and mails it before midnight of the third business day.

You will see it in…

  • The contract or receipt for a sale in your home, with the “NOTICE OF CANCELLATION”
  • Offers from contractors and door-to-door salespeople
  • Sales at fairs, hotels or other places that are not the seller's store
A man shakes hands with the specialist who helped him with his loan, in the kitchen of his new home.

Still confused by a paper?

A HUD-approved housing counselor can walk you through it. Agencies usually charge little or nothing, many work in Spanish, and they do not sell you anything.

Official sources

We sum up what these official sources say, in plain words. We add no rules they do not state; when a rule changes, the definition and its date change.

  1. 1. Legal Information Institute (Cornell Law School) · 16 CFR § 429.0: definitions (Rule Concerning Cooling-Off Period for Sales Made at Homes or at Certain Other Locations) (external site) · in English · Verified on October 17, 2026
  2. 2. Legal Information Institute (Cornell Law School) · 16 CFR § 429.1: the Rule (external site) · in English · Verified on October 17, 2026