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Rent help · New York

Open, per the source

Home Energy Assistance Program (HEAP): Regular Benefit · New York

Yearly HEAP payment in New York City to help low-income owners and renters pay for heating

At a glance

Kind of help
Power, gas or water
What its page says it pays; the agency decides the amount in your case.
Is it open?
Open, per the source
What its page said on November 6, 2026.
Checked
November 6, 2026
Against the program's official page.

Type of help

What help it gives

  • Utilities

Only in: New York City, Bronx County, Kings County, New York County, Queens County, Richmond County

Source text

The Home Energy Assistance Program (HEAP) is a federally funded program that helps low-income homeowners and renters heat and cool their homes. … If you are eligible, you may receive one regular HEAP benefit per program year to help you pay for heating your home.

A summary of what the program publishes; not a promise of help or advice. Funds, limits and application dates change without notice.

At a glance

Who qualifies

Each answer comes from the program's page. "Not stated — ask" means its page doesn't make it clear: ask before you apply.

Source text

Your household may be eligible for a Regular HEAP benefit if: A member of your household is a United States Citizen or Qualified Non-Citizen Your household's gross monthly income is at or below the current income guides for your household size

What its page says about being open

The 2026-2027 Regular HEAP benefit opened November 2, 2026 .

Read on the official page on November 6, 2026. nyc.gov

Step by step

How to use it, step by step

The steps to ask for the help, with what the program’s page says. What its page leaves open is further down, in the questions.

See how to apply
  1. Confirm it is still open

    Its page said it was open when we checked. These programs run out of money: look again before you start.

  2. Find who takes your application

    Check the official page for how to apply: with New York City Human Resources Administration or with a local agency in your area. If you can’t find it, call New York City Human Resources Administration and ask.

  3. Have your papers ready

    Have your lease, the notice or past-due bill, and proof of your income ready. Ask what else they need and keep a copy of everything you hand in.

  4. Don’t assume that asking for help stops an eviction case. Go to every hearing, tell the judge you applied for help, and look for free legal aid.

Before you call

What to ask

Its page leaves 4 points unclear. Write them down for when you talk to New York City Human Resources Administration.

What its page does not say

  • What is the most it gives, and how is it calculated?
  • Is there an income limit for my household?
  • Do you accept an ITIN?
  • Do you have materials or staff in Spanish?

Worth asking for this kind of help

  • How many months of rent, or which bills, does it cover?
  • Does it pay the landlord or the utility company, or me?
  • How long does an answer take, and how will I know if I’m approved?
  • Do I have to pay anything back, or can I apply again next year?

More rent help

Other rent-help programs in New York

2 more programs we checked in New York, with what each page says.

  • Emergency Assistance (One Shot Deal)

    Run by New York City Human Resources Administration (HRA) · New York City, Bronx County, Kings County, New York County, Queens County, Richmond County

    New York City (HRA) emergency payment for people who will lose their home without help, for example with back rent

  • CityFHEPS (City Fighting Homelessness and Eviction Prevention Supplement)

    Run by New York City Department of Social Services (DSS: HRA and DHS) · New York City, Bronx County, Kings County, New York County, Queens County, Richmond County

    New York City rental assistance that pays part of the rent each month for people living in a shelter or at risk of entering one

Sources

How we checked this program

We read the program's official pages on November 6, 2026 and copied their text as it appears on them. We add no amounts or requirements those pages do not state, and a program is listed as open or closed only when its page says so.

We check every program again. If more than 180 days pass without a check, the page says so.

Two women and a girl laugh together at the bus stop.

Talk to a housing counselor

A HUD-approved housing counselor helps for free or at low cost with your budget, back rent and your options if you face eviction.

Find a counselor (HUD)

Guides to paying rent and asking for help