Guide verification
What we verified in “Housing scams: the complete guide to spotting them”
This page is the guide’s verification record. Every statement with a rule, a figure or a date appears with the official source behind it, the exact place inside that source and the day we checked it. If a rule changes, we update the guide, this list and the date.
35 checked statements Verified on October 17, 2026 30 official sources
Statements and where we checked them
The statements with rules, figures or dates, with the exact place in the source and the date we checked them.
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The FTC describes two patterns of fake rental ads: scammers copy the pictures, description or virtual tour from a real listing and repost it with their own contact information, or they advertise places that are not for rent or do not exist, with surprisingly low rent or amazing amenities; the fake owner often says they are out of the country and rushes you.
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According to the FTC, signs of a rental scam are: rent much lower than typical rents in the area; pressure to decide quickly; a home listed for sale rather than for rent; an owner who will not show the property and makes excuses; demands for payment by wire transfer, gift cards or cryptocurrency; and requests for your Social Security number, a photo of your license or your pay stubs before you have agreed to rent.
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The FTC says paying by wire transfer, gift cards or cryptocurrency is 'the same as sending cash': once the money is sent, you probably will not get it back.
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The FTC asks you to report rental listing scams to local law enforcement, the website where the ad was posted, the FTC at ReportFraud.ftc.gov and your state attorney general.
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The CFPB and the FTC explain that scammers may demand payment by wire transfers, gift cards and cryptocurrency because those methods transfer funds quickly and anonymously; that wiring money is like sending cash, and once you send it you usually cannot get it back; that no legitimate business or government agency will insist that you pay with a gift card; and that if you pay with cryptocurrency, you usually cannot get your money back unless the person you paid sends it back.
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The CFPB warns that scammers exploit the closing process with spoofed emails posing as the real estate agent, settlement agent, legal representative or another trusted person, to divert your closing costs and down payment into a fraudulent account by confirming or suggesting last-minute changes to your wiring instructions, and that the ultimate cost to victims could be the loss of their life savings. It recommends identifying two trusted individuals; confirming the instructions, including the account name and number, in person or by the phone number you agreed on beforehand; never following instructions contained in an email; avoiding phone numbers and links in an email; and, if you already sent money, contacting your bank or wire-transfer company immediately to ask for a wire recall, because reporting the error as soon as possible can increase the likelihood that you will recover your money, and filing a complaint with the FBI's Internet Crime Complaint Center (ic3.gov).
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The California Attorney General explains that in many Spanish-speaking nations notarios are attorneys with special legal credentials, but that in the United States notary publics are people authorized by state governments to witness the signing of important documents and are not necessarily authorized to provide legal services; and that a notario público is not authorized to provide any legal services related to immigration.
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According to EOIR (Department of Justice), only certain individuals can represent someone before EOIR, including the immigration courts; they include validly licensed attorneys and accredited representatives. Notarios, document preparers, immigration consultants and travel agents are not allowed to practice law: they cannot give legal advice, tell anyone what immigration benefit to apply for, tell anyone whether they are eligible for immigration relief or represent anyone in immigration court; they are breaking the law if they do.
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EOIR warns that its employees will never call and ask for personal information or money, and that all EOIR and USCIS forms are available for free on those agencies' websites.
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EOIR's self-help guide says that if you were a victim of fraud you can complain to the Department of Justice's Fraud and Abuse Prevention Program by calling 1-877-388-3840 or emailing EOIR.Fraud.Program@usdoj.gov; seek advice from a non-profit law office, immigrant rights group or other trusted community organization; and recover and retain all communications and documents from the suspected fraudster.
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According to the IRS, you can apply for an ITIN for free at an IRS Taxpayer Assistance Center and at certain VITA sites that offer ITIN services through Certifying Acceptance Agents (CAAs); agents approved by the IRS outside those sites charge fees, which vary.
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According to the FTC, mortgage relief scams promise changes to your loan that they do not deliver; ask for an upfront fee before giving you any services or results; tell you to stop talking to your lender and to pay your mortgage to them; try to convince you to transfer the deed to your home to them; and pressure you to sign papers quickly, without a chance to read them.
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The CFPB explains that mortgage assistance and foreclosure relief scams target homeowners in financial trouble, often with mail or email using designs, emblems, logos or names that look or sound like government agencies; that you might spot one if it tells you to stop making mortgage payments (which can hurt your credit score and limit your options), charges up-front fees, asks you to pay someone other than your lender or servicer, tries to get you to sign over title to your property (sometimes called a 'rent to buy' scheme), pushes you to sign papers you do not understand, pressures you to act immediately or says it is doing a 'forensic audit' of your loan; that HUD-approved housing counselors are available at no cost; that real government officials never ask for payment to help you; and that these companies can collect a fee only after they work out a deal with your lender that you want to accept.
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Under Regulation O, a mortgage assistance relief service provider may not request or receive payment of any fee or other consideration until the consumer has executed a written agreement with the consumer's loan holder or servicer that incorporates the offer of relief the provider obtained.
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Under Regulation O, ads and messages aimed at you from a mortgage relief seller must state that the company is not associated with the government and that its service is not approved by the government or your lender; messages aimed at you must also say that you may stop doing business with them at any time, that you may accept or reject the offer they obtain from your lender and that, if you reject it, you do not have to pay them; and if they tell you to stop paying your loan, they must warn that if you stop paying your mortgage you could lose your home and damage your credit rating.
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Under Regulation O, a mortgage relief seller may not tell you that you cannot or should not contact your lender or servicer, and may not misrepresent that its service is affiliated with, endorsed or approved by the U.S. government, a federal, state or local agency or a nonprofit housing counselor agency, or that you will receive legal representation.
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Under Regulation O, an attorney is exempt from the rule, except for the advance-fee ban, if the attorney provides mortgage assistance relief services as part of the practice of law, is licensed to practice law in the state where the consumer lives or where the home is located, and complies with state laws that cover the same type of conduct; the attorney is also exempt from the advance-fee ban only if they deposit any funds received from the consumer before performing legal services in a client trust account and comply with all state laws and rules for client trust accounts.
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The CFPB explains that federal law bans law firms, except under very limited circumstances, from requesting or receiving payment for help obtaining foreclosure relief, such as a modification, before you have signed a modification agreement with your lender; that if a lawyer or someone claiming to offer legal help wants to be paid first, before you receive a modification, they may be breaking the law; that a licensed lawyer can ask you to pay first only if licensed in the state where you live or where your house is located, and must also meet other requirements about what they charge for, how they deposit the money and state law; and that your mortgage company must agree to a modification, so no one can guarantee you one.
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By regulation, HUD-approved counseling agencies may only charge reasonable and customary fees that do not create a financial hardship for the client; must provide counseling free of charge to people who cannot afford the fees; must disclose the fee structure in advance; and may not charge for the initial intake.
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The FTC explains that title fraud is identity theft: someone pretends to be you and transfers the deed to your home to someone else; that so-called 'home title lock insurance' is neither a lock nor insurance but a monitoring service that would only tell you after the transfer and would not prevent it; that you can check your title for free with your state's land records office; that some areas have a free property-change notification program; and that if someone used your identity, IdentityTheft.gov gives you a free recovery plan.
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According to the FTC, signs of a home improvement scam are: knocking on your door because they are 'in the area'; claiming leftover materials from another job; pressuring you to decide immediately; asking you to pay everything up front or cash only; asking you to pull the permits yourself; or suggesting you borrow from a lender they know. It recommends using only licensed and insured contractors, getting several written estimates, signing a written contract with no blank spaces, not paying the full amount up front (some states limit the down payment) and not making the final payment until you are satisfied.
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After a weather emergency, the FTC reminds you that FEMA does not charge application fees and that anyone asking for money to help you get FEMA assistance is a scammer; that scam contractors ask you to pay everything up front, insist on wire transfers, gift cards, payment apps, cryptocurrency or cash, and offer a discount only if you sign on the spot; that you should not sign your insurance check over to a contractor; and that you should report scams at ReportFraud.ftc.gov.
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The FTC explains that scammers pose as government agencies such as the FTC, Social Security or the IRS, say you owe money or are in trouble and threaten that something bad will happen if you do not pay or hand over your information; that government agencies will never call, email, text or message you on social media to ask for money; that you should not send money by wire, gift cards, cryptocurrency or payment apps to anyone who says they are with the government; that you should hang up, not trust caller ID and contact the agency yourself at a number you know is real; and that you should report it at ReportFraud.ftc.gov.
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The FTC warns that scam credit repair companies insist you pay them before they help you; tell you not to contact the credit bureaus directly; tell you to dispute information in your report that you know is accurate; tell you to lie on credit applications; or promise to create a 'new' credit identity (and knowingly filing a false identity theft report is a crime). Anything a credit repair company can do, you can do yourself for little or no cost: check your report regularly and dispute the errors you find.
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The CFPB explains that no one can remove accurate negative information from your credit report; that disputing errors is free and you can do it yourself or with the help of a legitimate credit counselor; that knowingly filing a false identity theft report is a crime; and that if you have just signed up for a credit repair service, you have the right to cancel the contract for any reason within three business days at no charge.
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According to the FTC, in an advance-fee loan scam someone promises you a loan, a credit card or access to credit and asks you to pay a 'processing', 'insurance' or 'application' fee first; nobody legitimate will tell you that paying a fee guarantees you will get a loan; it is illegal for telemarketers to promise you a loan and ask you to pay for it up front; and you can check with your state attorney general or banking regulator whether a lender is registered. They ask for payment by cryptocurrency, by wire through companies like MoneyGram or Western Union, or by loading money onto a gift card.
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When hiring movers, the FTC recommends checking that the company is registered with the U.S. Department of Transportation for an interstate move (and asking the state consumer protection office for an in-state move); getting written estimates from several movers, who should see your belongings in person or ask you to describe them fully; asking what they charge for insurance and what they pay for damage; and not hiring anyone who asks you to sign paperwork with blank spaces or demands cash or a big deposit before the move. Problems with interstate moves are reported to the Department of Transportation, and any scam to the FTC.
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Under the federal moving rules, the most a mover can demand at delivery is the exact amount of a binding estimate, or 110 percent of a non-binding estimate, plus any additional services you requested after the bill of lading was issued and, if they apply, impracticable-operation charges limited to 15 percent of all other charges.
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The FTC reminds you that you can cancel a home equity loan or line of credit on your main residence within three business days for any reason and without penalty; that if the financing is not what you expected or wanted, you should not sign; that you should not wire money in response to an unexpected email; and that you should talk to an attorney, a financial advisor or someone else you trust before deciding.
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The FTC spells out what to do if you paid a scammer: with a credit or debit card, report it to the issuer or your bank immediately and ask for a refund; by bank transfer or Zelle, ask your bank to reverse the payment; by wire, report it immediately to the wire transfer company; with a gift card, call the issuer using the number on the back; with cryptocurrency, the exchange or the ATM operator; with cash by mail, the U.S. Postal Inspection Service (1-877-876-2455); with a payment app, the app. Report the scam at ReportFraud.ftc.gov and, if you gave your Social Security number, at IdentityTheft.gov.
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The CFPB says that if you think you made a money transfer or mobile app payment to a scammer, you should contact your bank or the payment company right away to alert them that there may have been an unauthorized transaction, and that you can also file a complaint with the FBI's Internet Crime Complaint Center; and that if you think you were the victim of a foreclosure relief scam, you can find legal help through your local bar association or legal aid.
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The CFPB explains that the grandparent scam is meant to play on your emotions and is often used to target older adults; if someone who says they are your grandchild or another relative calls and urgently needs money, it recommends contacting your relative directly using a trusted phone number to verify the story.
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The CFPB says that if you think you or someone you know is a victim of a scam, you should contact the FBI, the FTC, your state attorney general or your local police; report the scam to the FTC at reportfraud.ftc.gov or to the FBI's Internet Crime Complaint Center at ic3.gov; reach the police or sheriff through their nonemergency number; and that real government agencies and financial institutions do not threaten you or ask you to send money to 'protect it', nor tell you to withdraw cash, buy gift cards or use cryptocurrency to send money.
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The Internet Crime Complaint Center (IC3), run by the FBI, says it does not work with any non-law-enforcement entity, such as law firms or crypto services, to recover lost funds or investigate cases; that it will never directly contact you for information or money; and that you should file a report even if you are unsure whether your complaint qualifies.
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HUD-approved housing counselors give independent advice on buying, renting, defaults and credit, often for free or at low cost.
Sources
Each source on one line: who publishes it, its title, its address and the date we read it.
- 1. FTC · Rental Listing Scams · consumer.ftc.gov · Accessed October 16, 2026
- 2. CFPB and FTC · How to prevent and report scams targeting older adults · consumerfinance.gov · Accessed October 17, 2026
- 3. CFPB · Mortgage closing scams: How to protect yourself and your closing funds · consumerfinance.gov · Accessed October 17, 2026
- 4. California Attorney General (California Department of Justice) · Attorney General Bonta Issues Consumer Alert on Notario Fraud, Obtaining Immigration Legal Help, Locating Detained People · oag.ca.gov · Accessed October 17, 2026
- 5. Department of Justice, Executive Office for Immigration Review (EOIR) · Can Someone Represent You Before EOIR? · justice.gov · Accessed October 17, 2026
- 6. Department of Justice, EOIR · Fraud and Abuse Prevention Program · justice.gov · Accessed October 17, 2026
- 7. Department of Justice, EOIR · Self-Help Guide: Are You a Victim of Fraud? How to Protect Yourself from Fraud · justice.gov · Accessed October 17, 2026
- 8. IRS · How do I apply for an ITIN? · irs.gov · Accessed October 17, 2026
- 9. FTC · Mortgage Relief Scams · consumer.ftc.gov · Accessed October 16, 2026
- 10. CFPB · How to spot and avoid foreclosure relief scams · consumerfinance.gov · Accessed October 17, 2026
- 11. CFPB (Code of Federal Regulations, text at Cornell LII) · Regulation O, 12 CFR §1015.3, Prohibited representations · law.cornell.edu · Accessed October 17, 2026
- 12. CFPB (Code of Federal Regulations, text at Cornell LII) · Regulation O, 12 CFR §1015.4, Disclosures required in commercial communications · law.cornell.edu · Accessed October 17, 2026
- 13. CFPB (Code of Federal Regulations, text at Cornell LII) · Regulation O, 12 CFR §1015.5, Prohibition on collection of advance payments · law.cornell.edu · Accessed October 17, 2026
- 14. CFPB (Code of Federal Regulations, text at Cornell LII) · Regulation O, 12 CFR §1015.7, Exemptions · law.cornell.edu · Accessed October 17, 2026
- 15. CFPB · Consumer advisory: Don’t fall for a foreclosure relief scam or bogus legal help · consumerfinance.gov · Accessed October 17, 2026
- 16. HUD (Code of Federal Regulations, text at Cornell LII) · 24 CFR §214.313, Housing counseling fees · law.cornell.edu · Accessed October 17, 2026
- 17. FTC · Home title lock insurance? Not a lock at all · consumer.ftc.gov · Accessed October 16, 2026
- 18. FTC · How To Avoid a Home Improvement Scam · consumer.ftc.gov · Accessed October 16, 2026
- 19. FTC · How To Avoid Scams After Weather Emergencies and Natural Disasters · consumer.ftc.gov · Accessed October 16, 2026
- 20. FTC · How To Avoid a Government Impersonator Scam · consumer.ftc.gov · Accessed October 16, 2026
- 21. FTC · Looking to fix your credit? An illegal credit repair scam isn't the answer · consumer.ftc.gov · Accessed October 16, 2026
- 22. CFPB · What are some common types of fraud and scams? · consumerfinance.gov · Accessed October 17, 2026
- 23. FTC · What To Know About Advance-Fee Loans · consumer.ftc.gov · Accessed October 16, 2026
- 24. FTC · Avoid scams when you hire a moving company · consumer.ftc.gov · Accessed October 16, 2026
- 25. FMCSA, Department of Transportation (Code of Federal Regulations, text at Cornell LII) · 49 CFR §375.703, Maximum collect-on-delivery amount · law.cornell.edu · Accessed October 17, 2026
- 26. FTC · Home Equity Loans and Home Equity Lines of Credit · consumer.ftc.gov · Accessed October 16, 2026
- 27. FTC · What To Do if You Were Scammed · consumer.ftc.gov · Accessed October 16, 2026
- 28. CFPB · Who do I contact for help with a scam or fraud? · consumerfinance.gov · Accessed October 17, 2026
- 29. FBI · Internet Crime Complaint Center (IC3) · ic3.gov · Accessed October 17, 2026
- 30. CFPB · Find a Housing Counselor · consumerfinance.gov · Accessed October 17, 2026